Privacy Policy

Effective Date: Sept 17, 2025
Last Updated: Sept 17, 2025

Welcome to WECHARGE HYPERFAST (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our EV Charger mobile application and related services (the “App”) in the Philippines.

By using our App, you consent to the practices described in this Privacy Policy.

1. Information We Collect
a. Personal Information
We may collect the following information when you register, use, or interact with our App:
• Full name
• Email address
• Mobile number
• Vehicle information (e.g., model, license plate number)
• Charging history and preferences
• Payment information (if applicable)
b. Location Data
With your permission, we collect real-time location data to help you find nearby EV chargers and provide accurate navigation.
c. Usage and Technical Data
We automatically collect:
• Device type and model
• Operating system and version
• App usage data (features accessed, time spent, crash logs, etc.)
• IP address

2. How We Use Your Information
We use your information to:
• Provide and improve the App and services
• Facilitate EV charger location and booking
• Process payments (where applicable)
• Provide customer support
• Send important updates and notifications
• Ensure security and prevent fraud
• Comply with legal obligations

3. Sharing of Information
We may share your information with:
• Service providers (e.g., payment gateways, hosting services)
• EV charger operators to facilitate reservations and support
• Government authorities if required by law
• Affiliates and partners under confidentiality agreements

We do not sell your personal data to third parties.

4. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

5. Your Rights Under Philippine Law
Under the Data Privacy Act of 2012, you have the right to:
• Be informed of how your data is processed
• Access your personal information
• Object to the processing of your data
• Erase or block your data
• Correct inaccuracies in your data
• Lodge a complaint with the National Privacy Commission (NPC)

To exercise your rights, contact us at support@wechargehyperfast.com.

6. Data Security
We use administrative, technical, and physical safeguards to protect your personal data.
However, no method of transmission or storage is 100% secure.

7. Children’s Privacy
Our App is not intended for individuals under 18 years old. We do not knowingly collect data from minors.

8. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via the App or email.

9. Contact Us
If you have questions or concerns about this Privacy Policy, you may contact us at:

WECHARGE HYPERFAST
Platinum Bldg. 19-21 1st street corner Gilmore Ave. Brgy. Valencia Quezon City, Philippines
Email: support@wechargehyperfast.com
Phone: +63994-4828851